Privacy policy.

1. Overview

UNILEGAL Law Offices (“we,” “us,” or “Unilegal”) is a Florida-licensed law firm. This Privacy Policy describes what information we collect through unilegal.app and related services, how we use and protect that information, and your rights — including under the Florida Information Protection Act, Fla. Stat. §501.171.

We treat attorney-client information with the highest level of confidentiality required by Florida Bar rules and applicable law. Information shared with us BEFORE an attorney-client relationship is formally established (see our Legal Disclaimer) receives the protections described in this policy, but is not automatically privileged.

2. Information we collect

From you directly:

• Name, email address, phone number, mailing address
• Florida driver's license number and date of birth (only when needed for FLHSMV interactions)
• Photo of your traffic citation (citation number, violation code, court location, officer information shown on the ticket)
• Vehicle make/model/license plate (as it appears on the citation)
• Payment information (processed through PCI-compliant third-party payment processors — we do not store full card numbers)
• Case-related communications you initiate with us

Automatically:

• Pages you view, time spent, click paths (basic web analytics)
• Device type, browser, IP address, and approximate geographic location (for fraud prevention and accessibility)
• Cookies and similar technologies (see Section 6)

From third parties:

• Florida Clerk of Court systems (case status, hearing dates, court fee calculations) — only after you engage us
• FLHSMV (driving record, license status) — only with your express written consent
• Auth0 (authentication metadata)
• Stripe / other payment processors (transaction confirmation, not full card numbers)

3. How we use information

• Providing legal services to you under our engagement agreement
• Communicating with you about your case (filings, court dates, outcomes)
• Processing payments and refunds (including Money-Back Filing Guarantee refunds)
• Improving our website, services, and content quality
• Complying with our Florida Bar professional-conduct obligations
• Detecting and preventing fraud, abuse, and security threats
• Responding to lawful subpoenas, court orders, or government requests

We do not sell personal information to third parties for marketing purposes. We do not use your information to train AI models.

4. How we share information

We share information only with:

• The Florida Bar–licensed attorney assigned to your case (necessary for representation)
• Florida Clerks of Court, FLHSMV, and other government agencies (necessary for filing and processing)
• Service providers under written confidentiality obligations (payment processors, hosting providers, email infrastructure)
• Any party we are legally required to disclose to (subpoena, court order, regulatory demand)

We do not share case-specific information with marketing platforms, social-media companies, or general-purpose analytics services beyond aggregate, non-identifying metrics.

5. Data security

We implement reasonable technical and organizational measures to protect your information, including: encryption in transit (TLS), encryption at rest for sensitive fields (KMS-managed keys), role-based access controls, audit logging of sensitive data access, and password-hashed authentication via Auth0.

No system is perfectly secure. In the event of a security breach affecting personal information, we will notify affected Florida residents as required by Fla. Stat. §501.171 (the Florida Information Protection Act).

6. Cookies and analytics

We use a minimal set of cookies: a session cookie for authenticated portions of the site, a theme-preference cookie (light/dark mode), and basic analytics cookies. We do not use cross-site tracking cookies for advertising purposes.

You can disable cookies in your browser settings; some site features (account login, theme preference) will not work correctly without them.

7. Your rights

Under applicable law, you have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of personal information that is no longer necessary for the original purpose (subject to legal-retention obligations)
• Object to certain processing
• Receive a copy of your information in a portable format

Florida Bar professional-conduct rules require us to retain certain case-related records for specified periods — we cannot delete those before the retention period expires. To exercise any right, contact us using the information below.

8. Retention

We retain case-related records per Florida Bar Rule 5-1.2 file-retention requirements (currently 6 years post-engagement). Marketing-only information (e.g., contacts that never engaged us) is retained until you request deletion or for up to 2 years, whichever is shorter.

9. Children

This site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, contact us to request deletion.

10. Updates to this policy

We may update this policy. The “Last updated” date at the top reflects the most recent change. Material changes affecting existing clients will be communicated directly.

11. Contact

Questions about this policy or our data practices may be directed to our privacy contact. The named contact is published on our About page once the firm's responsible-attorney designation is finalized.